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We Make AI Work® with SERVICES

Built AI-native. Deployed in the Real World.

Austin AI's forward-deployed engineers design, build, and deploy AI solutions that drive efficiency, growth, and measurable ROI.

We integrate data, models and business workflows into practical, real-world solutions, handling all aspects from strategy to production deployment.

Founded in 2020, we've completed hundreds of AI projects for our clients across industry, government and non-profits.

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What we do

Full-service AI, from assessment to production

MonitoringEnsure compliance, safety and efficacyPredictive modelsModel the past and the futureProcess automation and agentsIncrease efficiencyData engineeringCollect, clean and secure dataAssessmentUnderstand the organization

AI assessment and strategy

  • Understand your organization, data and goals before anything is built
  • Find quick wins that prove ROI early
  • Put basic AI policies and security in place
  • A prioritized roadmap with a business case for each opportunity

Data engineering

  • Collect, clean and secure your data
  • Pipelines, warehouses and lakehouses on the platform you choose
  • One trusted source for reporting and AI
  • Better data in means better answers out

Process automation

  • Automate repetitive work such as reconciliations, document review and data entry
  • Hours of manual effort reduced to minutes
  • Fewer errors and faster turnaround
  • Staff freed up for higher-value work

AI agents and applications

  • Task-specific agents for search, help desk, research and proposals
  • Connected to your databases, file shares and any system with an API
  • Respects your existing SSO and permissions
  • Help desk requests reduced by up to 95%

Predictive models

  • Forecasting, pricing, credit risk and optimization
  • Machine learning and data science, not only LLMs
  • One client's credit model reduced default rates by 30 to 40%
  • Decisions based on data rather than best guesses

Monitoring and governance

  • Ongoing monitoring for accuracy, compliance and safety
  • Guardrails, access controls and audit trails
  • Models updated as your business and data change
  • Support after launch, so results last

Some of our clients

Why companies struggle with AI

The problem with traditional AI

Data scattered across the organization

Critical data is spread across reports, tools, and disconnected systems, making it difficult to build a reliable, unified view of the business.

Generic AI that doesn't understand your business

Off-the-shelf AI tools lack the context of your operations, workflows, and goals, resulting in insights that don't translate into real action.

Dashboards that show numbers, not decisions

Traditional dashboards surface metrics, but fail to guide teams on what actions to take or how to drive meaningful outcomes.

High AI costs with unclear business value

Significant investments in AI tools and platforms often deliver limited visibility into ROI, impact, or long-term value.

How we work

A proven method, built around your operations

Understand your business first

  • Practice leaders learn your processes, systems and goals
  • We start from business problems, not technology
  • Every recommendation is tied to a measurable outcome

Clean data and add structure

  • Unify your data, reports and systems into one layer
  • Add structure and controls before adding AI
  • Repeatable results instead of one-off experiments

Start small, then scale

  • Quick proofs of concept to demonstrate ROI and build trust
  • Production systems built on what works
  • Grow into larger, full-stack programs as your needs expand

An extension of your team

  • Forward-deployed engineers work alongside your staff
  • You can see progress at every stage
  • Your team is trained to own and run what we build

Benefits

Why clients work with us

2020
Founded, before the hype
100s
AI projects completed
Practice Leaders
Lead strategy, assessments, client success
AI Engineers
Fulfill technical requirements
Support
Ensure continued success and safety

Measurable ROI

  • A strict focus on cost savings, time saved and revenue
  • Hundreds of AI projects completed since 2020
  • Success is measured by what runs in production

Independent and vendor agnostic

  • We don't resell software
  • Tools chosen for your cost, accuracy and security needs
  • No vendor lock-in and no per-seat licenses
  • You own what we build

Secure, in your environment

  • Cloud, on premises or hybrid
  • Works within your existing security and access controls
  • Meticulous attention to privacy, security and safety

Engagements

Ways to work with us

AI assessment

  • A short, fixed-scope study
  • A ranked list of opportunities with a business case for each
  • A clear roadmap and next steps

Forward-deployed team

  • A dedicated team of practice leaders and AI engineers
  • Designs, builds and deploys your solution end to end
  • Delivered against an agreed scope and timeline

Staff augmentation

  • Experienced data and AI engineers added to your team
  • They work under your direction, in your tools
  • Scale capacity up or down as needed

Ongoing operation and monitoring

  • Monitoring for accuracy, safety and compliance
  • Updates as models, data and business needs change
  • A support team that ensures continued success

Security

AI that is safer, cheaper and more consistent

  • Hooking one AI up to everything raises security questions, slows performance and burns tokens
  • Task-specific helper bots only access the data they need
  • AI is pointed at the right places, so it is faster and only called when needed
  • Traditional code, data science and LLMs are each used where they fit best
  • Fewer hallucinations and more repeatable results
  • A vendor agnostic design keeps risk and cost low
ONE AI FOR EVERYTHINGTASK-SPECIFIC HELPER BOTSFinanceHRCRMFilesEmailOne AIaccess to allFinanceInvoice botHRHR botCRMSales botFilesSearch botEmailInbox botBroad access, slow, costly, hard to auditLimited access, fast, inexpensive, repeatable

Practices

Industries we serve

Financial Services

  • Practice leaders with extensive Wall Street experience
  • Serving hedge funds, private equity, asset managers and fintech
  • Automation of operations, reconciliation and accounting
  • Search and summarize investment documents, research and news
  • Due diligence questionnaires, alternative data and quant research

Public Sector

  • Texas public entities can buy our services directly through our DIR DBITS contract (DIR-CPO-6284)
  • A simpler procurement path through a pre-approved state contract
  • The same secure, vendor agnostic approach we bring to every client
About the DBITS contract

Healthcare, construction and energy

  • Healthcare: care plans created in minutes instead of 45 minutes or more
  • Construction: blueprints read and parts ordered automatically
  • Energy: solar panel cleaning schedules optimized, saving millions per year
Case studies
What Our Partners Say

Trusted by Forward-
Thinking Teams

We have been working with Austin Ai for a number of years. The team has been instrumental in our digital transformation. They constructed a data warehouse which stores terabytes of proprietary and third party real-estate data.  They have also helped us to automate complex financial processes that were previously manual, perform analyses on commercial real estate, and use customized LLMs to do several interesting things, which save time and money.  Importantly, Austin Ai’s security and access methodologies were created using best practices. We would highly recommend their services.

Will A. Strong - COO & CFO of Virtus Real Estate Capital

I've had the privilege of working with Austin Ai for over a year. The team are not only extremely bright and well-equipped to solve complex problems with Ai solutions, but they've also demonstrated a partnership, ownership, and flexibility that can be hard to find. I highly recommend Austin Ai.

Wallace Gustafson - VP of Innovation & Digital Solutions

We needed to optimize our ability to provide our moving agents with timely answers to their questions to improve their ability to service customers quickly and efficiently.Austin Ai transformed how we support our agents by creating a custom ChatGPT solution that provides our agents with instant, mobile access to our entire documentation library, drastically reducing calls and emails to our support team, and enabling agents to resolve issues faster and deliver an exceptional customer journey that sets us apart from competitors. Austin Ai's ability to quickly assemble the required resources, along with their professional and collaborative approach, helped bring the solution to life.

Greg Moore - VP of Information Technology

As a company focused on quantitative analysis and data-driven decision making, it is essential for us to access a wide variety of reliable data sources in the financial sphere. In this regard, the work done by the entire Austin Ai team, from web scraping and data cleaning to preprocessing, storage, natural language processing, feature engineering, predictive modeling, and providing easily accessible endpoints for our models, has become an essential part of our business. Their services have definitely given us a competitive advantage in our field, made the rest of our work much more productive and I highly recommend them.

Nephtali Garrido - Quantitative Researcher & Senior Al Engineer

Every Austin AI staff member has been flexible, communicative, quick to execute, and accessible for questions, as well as … facilitated my own journey towards mastery of our new suite of data management and analysis tools. Collaborating with them has exposed me to high-quality examples of proper data compilation, management, and deployment to a dynamic visualization.

Matt O’Hare - Director, Research & Analysis, Environmental Markets, 3Degrees

I see them as a critical partner for us … given the product development work we have ahead and everything we're building around our AI products. They're embedded in the right places to be genuinely useful as that roadmap develops.

Tyron Stading - Board of Directors, Decision Logic

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