Texas DIR Contract DIR-CPO-6284

Texas Department of Information Resources Cooperative Contract
Deliverables-Based Information Technology Services (DBITS)
Austin Artificial Intelligence, Inc. (Austin AI) holds DIR contract DIR-CPO-6284 for Deliverables-Based Information Technology Services. Texas state agencies, local governments, school districts, public universities and other DIR-eligible customers can purchase the services below directly from Austin AI under this contract, without running a separate competitive solicitation.
This page describes only the services available under DIR contract DIR-CPO-6284. It is separate from Austin AI's commercial offerings elsewhere on this site.
Awarded services
Austin AI is awarded the following DBITS technology categories (Appendix C of the contract). Services are delivered as defined deliverables under a Statement of Work.
Category 2.2.2
Business Intelligence (BI), Data Management, Analytics, and Automation, including Data Warehousing
- Data warehouse road mapping: technology and infrastructure assessment, as-is documentation, business requirements, use cases and reporting requirements
- Data warehouse architecture and design; extraction, transformation and loading (ETL); data marts, data migration and integration
- Data cleansing, scrubbing and transformation; prototype development, deployment, tuning and support
- Integration with business intelligence tools, data mining, artificial intelligence and other systems
- Data governance planning and implementation; business analytics and reporting
- Training and knowledge transfer
Category 2.2.3
IT Assessments, Planning, Independent Verification and Validation (IV&V), Market Research, Procurement Advisory, and Contract Implementation Services
- IT assessments of effectiveness, maturity, governance and architecture; cloud and network performance assessments
- Strategic and tactical IT planning, actionable plans and roadmaps; enterprise architecture; organizational change management
- Staff knowledge, skills and capacity assessments, and succession planning
- Independent verification and validation of products, services and systems, and independent oversight of software development life cycle processes
- Market research, requirements gathering, evaluation and scoring criteria development, negotiation guidance and contract transition assistance
- Cost optimization including software license analysis, financial planning and pricing structures, and IT contract management assistance
Note: under Texas Government Code § 2155.004, a vendor that provides Procurement Advisory Services for a solicitation is ineligible to respond to any resulting solicitation.
Category 2.2.4
Project and Program Management
- Project and program management following PMI's PMBOK® Guide, including Agile and change management practice guides
- Delivery using the customer's tools and processes, commercial tools, Austin AI's own methods, or the Texas Project Delivery Framework
- Business case development, statewide impact analysis and cost-benefit analysis
- Risk assessment, stakeholder management and organizational change management
- Strategic planning and program assessment
- Agile development, training and coaching
Pricing
Under the DBITS contract, pricing is negotiated directly between the customer and Austin AI and is set out in each Statement of Work. Austin AI provides fixed-price and deliverable-based quotes for every engagement at no cost to the customer. To request pricing, contact us using the information under Contacts below.
- All prices quoted under this contract already include the DIR administrative fee.
- Travel, when required and pre-approved in writing by the customer, is reimbursed at no more than the State of Texas travel rates. Travel time is not billed.
- Government customers are generally exempt from state sales and use taxes.
How to obtain a quote and purchase
- Define the work in a Statement of Work (SOW). DIR provides SOW templates and guidance on its Statement of Work page. Austin AI is happy to help you scope requirements and deliverables before you finalize the SOW.
- Send the SOW to Austin AI for a response. Email the SOW to the sales contact below and reference contract DIR-CPO-6284. We will return a written response with approach, deliverables, schedule and pricing.
- Complete required reviews. Texas state agencies must submit SOWs valued over $50,000 to DIR for review and approval before soliciting vendors (Texas Government Code § 2157.0685). Follow your organization's own competition and approval rules for the dollar value of the purchase.
- Issue a purchase order. Issue the purchase order or signed SOW directly to Austin Artificial Intelligence, Inc. and reference DIR contract DIR-CPO-6284. Austin AI invoices you directly against the purchase order.
For more information on DBITS, including how the program works and other contract holders, see DIR's DBITS page and Austin AI's contract page on dir.texas.gov.
Contacts
Austin AI sales representative (quotes and SOWs)
Julia Ott, Head of Business Development
Phone: (512) 417-3734
Email: julia.ott@austinai.io
Austin Artificial Intelligence, Inc.
Austin AI contract manager
Robert Corwin, CEO
Phone: (646) 232-5587
Email: robert.corwin@austinai.io
Austin Artificial Intelligence, Inc.
DIR contract manager
Eliza Garcia
Phone: (512) 475-4631
Email: eliza.garcia@dir.texas.gov
Texas Department of Information Resources
Warranty policy
Austin AI warrants that services provided under DIR contract DIR-CPO-6284 will be performed in a professional and workmanlike manner consistent with generally accepted industry standards, and that deliverables will conform to the requirements and acceptance criteria in the applicable Statement of Work.
- Customers may give written notice of any error, inaccuracy or other deficiency in a deliverable or service within thirty (30) calendar days of receiving the invoice for it. Austin AI will correct the deficiency at no additional cost to the customer.
- A Statement of Work may provide a longer warranty period or additional warranty terms. Where it does, those terms apply in addition to this policy.
- Third-party software or services procured as part of a deliverable carry the original manufacturer's or provider's warranty, which Austin AI will pass through to the customer.
- Because Austin AI provides services rather than physical goods, returns do not apply. Remedies for nonconforming services are re-performance or correction as described above.
- Warranty terms offered to DIR customers are no more restrictive or costly than those offered to Austin AI's other similarly situated customers.
The DIR logo is used to communicate the availability of services under DIR contract DIR-CPO-6284. DIR does not endorse any vendor, product or service. Contract terms and conditions are public and available on the DIR contract page.